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[SOLVED] Project Data Loss
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[SOLVED] Project Data Loss 15 May 2012 05:28 #2355

  • K2Joom
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Yesterday, I purchased a subscription, then proceed to create a new project with a variety of tables and views and was able to run sandbox and download the extension.
Today I login and my project is displayed, but I can not see any of the table or pages that were created, even the sanbox mode and download links are missing.

I am using Firefox 12.0

Can you take a look into this please?
I have screenshots, but cant see away to add attachments.

Simon
Regards,

Simon Wells
K2Joom

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Last edit: by admin.

Re: Project Data Loss 16 May 2012 03:56 #2362

This may help..Just clear the browser cache

www.j-cook.pro/forum/19-new-tickets/2293...availible-fix-inside

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MSR

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Re: Project Data Loss 16 May 2012 07:34 #2366

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Sandboxes are flushed every day around midnight (GTM +0)

@K2Joom
You say you cannot see your own projects ?

I tried to open your account and I cant see your work, so it is not lost. Maybe a problem with images ?

It is important to flush the browser cache because the builder is often updated, so the JS shouldn't be cached. Well, the file name change at every update, so maybe it cannot load the old JS file name stored in the HTML cached file on your computer.

It is strange but it should be this.
Coding is now a piece of cake

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Re: Project Data Loss 16 May 2012 08:16 #2367

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Thats correct, I could not see details of my projects, just empty content in Projects, Tables and Page views, no data, no sandbox, no download etc.

Clearing cache through Tools > Advanced > Network did not work.
If I logout and in again, then it worked. Strange how first login failed to load correctly again.

At least I have a work around.

Many thanks.

Simon
Regards,

Simon Wells
K2Joom

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Last edit: by K2Joom. Reason: Information mistake
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[SOLVED] Project Data Loss
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