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New Ticket system, (admin : and new Website) 11 Sep 2012 22:36 #3531

  • edwardcox
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Hello Jocelyn, and all the awesome Cook Self Service community.

I know that you are so super busy Jocelyn and you have put so much blood sweat and tears into getting us fired up with Beta 2.0 - we thank you so much.

Might I suggest that now (or before now) is an ideal time to implement some sort of publicly accessible Bug Tracker in place to actually maintain visibility and tracking of BUGS for Beta 2.0 - perhaps Redmine , Mantis, anything?

In doing this you allow people to submit their "issues" in a formal manner and they can see when they have been addressed. This should accomplish several things: first it will clear up the Forum and second it will promote a better relationship between Cook Self Service and the community. Yes?

Thanks for listening,

Edward.
P.S. If you like this suggestion that please add a +1 to your reply.
Passionate Joomla! Developer and J-Cook pro evangelist.
www.jcombuilder.com - we build great Joomla!® Components so you don't have to.

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New Ticket system, (admin : and new Website) 12 Sep 2012 21:23 #3556

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+1

Yes I am thinking about creating a new website now.
And documentations.

I hope a better system than a forum for tickets. I didn't choosed for the moment. Suggestions are welcome.

I think relax a bit on developpement, in order to remake the whole community environement.

Do you have some good ideas how you want the website ? Comunitity builder ? Documentation Wiki ?
A new payment platform for sure.
A new design for sure. Already on the way.

Do you prefer having new features or documentation ? hi hi ...

Reply, reply ...
Coding is now a piece of cake

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Re: New Ticket system, (admin : and new Website) 12 Sep 2012 22:43 #3561

  • edwardcox
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If you wish to stick to the Joomla! world and not go outside ;) Then I would strongly suggest iMaqMa HelpDesk



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Yes, I am biased, I use it on my site and it just works very very well.

I ask the rest of the community to "ignore" this nicely please.

Edward.
Passionate Joomla! Developer and J-Cook pro evangelist.
www.jcombuilder.com - we build great Joomla!® Components so you don't have to.

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Awards for the best Joomla app. This product is gonna win an award for this amazing job. Cook Self Service is the the best application from all over the Joomla universe ! It brings Joomla to a professional level really advanced for developers. It is a real fun to develop with it. The ACL part and security checks implementation are just... so much hours saved. I can now concentrate myself more on the design part and the creative works. Thank you so much. Guys I offer you all my congratulation ! Keep up the works because Joomla is needing it to increase the quality of extensions availables on the JED. I also learned a lot because I can see how to code at the proper place and I found all my answers reading the forum.
lack_hanson (JED)
          

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