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builder is only compatible on Firefox 4 or higher 18 Mar 2013 19:11 #6973

Hello all

I have tried logging in to j-cook so that I can work on a project that I created a few weeks ago. When I try to get started I get the error: The builder is only compatible on Firefox 4 or higher

I am using a Mac with Firefox 19.0.2. I have tried using Chrome and Safari but niether work, same error.

What do I do to access the site?

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Re: builder is only compatible on Firefox 4 or higher 18 Mar 2013 19:20 #6974

  • JoomGuy
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Are you hiding your browser information either in the browser or firewall?

I'm using FF19.0.2 on snow leopard, quad core 2.8GHz MacPro with no issues. If I tighten security (Intego VirusBarrierX6) and set information hiding on then I would get the same error too.

Hope it helps,

Gez
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Re: builder is only compatible on Firefox 4 or higher 18 Mar 2013 19:26 #6975

Thanks Gez

I ended up rebooting my machine and its working. I should probably have tried that before posting. Thank you for your quick feedback though!

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Re: builder is only compatible on Firefox 4 or higher 18 Mar 2013 19:31 #6976

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No probs!

Since it worked after a reboot, I doubt it would have been caused as I described. That is, unless you have some different options to me like, having information hiding on for a session/until reboot. Mine would reboot with the current config I believe.

Anyway, glad you're up and running!

G
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I jumped and started to work on a demo component... but 2 days later this demo component became the real component. I just showed today the end result to my customer and he turned to me and said... "this is more than I expected"... All of this is because Cook did cut about 70% of my work and provided me more ways to improve the usability of the component. The end result was 17 tables all related between than to generate a full dashboard for the travel agents. Thanks for Cook developers for such great tool. This component would not be possible to be done at short time with all the features in it
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